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FAQs

How long will my order take to arrive?

Some of our clothing is made to order and can take between 10-14 days to make and ship. Otherwise, orders within the UK typically take between 1-3 working days.

How will my order be shipped?

All orders are sent Royal Mail Second Class signed for.

What is your returns policy?

You have 14 days from the item arriving to change your mind and send it back to us for a refund (minus postage).

We strictly will only accept back items which have not been worn or washed. If an item is returned to us and shows signs of this, it will be returned to you and a refund will be refused.

In the rare instance that an item might reach you and you find a fault with it, please contact us immediately via email at threelittlepandas.tlp@gmail.com

I placed an order over two weeks ago and it hasn't arrived yet?

If this is the case, please message us your invoice number and we will consider it as a matter of urgency.

If an item has been sent and it hasn't arrived, The Royal Mail suggest that a period must pass until the item is 'lost'. If after this time the item still has not been delivered, a replacement will be made and sent. Under no circumstances will refunds be given for undelivered items. Proof of postage is always obtained at the time of posting.

I own a shop and would love to stock your clothing, do you offer wholesale?

We do offer wholesale for specifically selected shops. Please email us and include a link to your website to threelittlepandas.tlp@gmail.com

I'm a blogger and would like to feature your clothing on my blog, can you send us some free samples?

We love the idea of supporting small businesses and welcome new opportunities whichever shape they may take form. As a start-up, we would not be able to provide a free sample but would be happy to offer an appropriate discount.

Do you ship worldwide?

Indeed! Just drop an email to threelittlepandas.tlp@gmail.com with details of your location as well as the products you wish to purchase so we can provide an accurate quote for postage. Please bear in mind you may need to give it a little longer for your package of ‘PANDA’sticness to arrive at your door depending on your location.